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Distributing across language barriers

From humble beginnings with only two Spanish speaking staff members working out of a rented garage over a decade ago, Language World Services (LWS) has grown into one of the most comprehensive interpretation companies based in the Sacramento region with services spanning to the Bay Area and as far south as Fresno.

Now equipped with a staff of 160, 140 of which are interpreters, LWS provides on-site, over-the-phone and video-conference interpretation services for over 50 languages in an array of settings including government organizations, various private businesses and most notably, health care. Recently, LWS has also created a staffing service which is able to match businesses with available on-site interpreters to meet increasing language needs in the greater Sacramento community.

In addition to the gamut of industries LWS serves, they also proudly connect with local non-profit organizations working with everything from federally qualified health clinics to refugee resettlement programs. Among these non-profit efforts, Sacramento Food Bank & Family Services (SFBFS) is privileged to share a two year relationship with LWS.

This past November, LWS generously donated the services of six interpreters and five translators to assist non-English speaking families visiting SFBFS’ annual Turkey Distribution. The language services contributed by LWS provided on-site interpretation and translated signage for the event in an assortment of languages including Spanish, Russian, Chinese, Vietnamese and Hmong.

"Language World Services is a company built on philanthropy," said LWS Sales and Marketing Manager, Lisa Spagnoli. "SFBFS is a direct line to community good and being based in the area, we recognized that they were in need of support for the Turkey Distribution. We were pleased to help out."

"Language World Services is incredibly valuable to the organization," said Genevieve Deignan, Programs Manager at SFBFS. "The translation services have been critical during special events like the Turkey Distribution where we serve thousands of families in one day, many of whom speak a variety of languages. Language World Services helped provide a welcoming environment and answer anyone’s questions," Deignan offered.

With reduced language barriers, SFBFS’ annual Turkey Distribution provided 6,300 turkeys, each accompanied by two bags of products for side-dishes, to approximately 25,000 individuals in need.

"Poverty affects everybody, especially so when language barriers exist." Spagnoli stated. "It’s a tremendous help to know that there is a company to provide an interpreter. LWS is always willing to advocate for language access."

A non-traditional model of volunteer service, the contribution made by LWS is a fantastic supplement to the organization. This unique in-kind service donation allows SFBFS to more effectively serve Sacramento’s increasingly diverse community.

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