Sacramento Social Media Club

Sacramento Social Media Club Hosts Crime Fighters for Online Safety Forum

2009-08-20T07:00:23Z

Police converged on a ballroom in a downtown hotel Tuesday night, but there wasn’t a crime in progress. “Social Crime” was the topic of Tuesday evening’s Sacramento Social Media Club event hosted by The Citizen Hotel in Downtown Sacramento. Representatives from local law enforcement shared how their organizations are using social media tools to prevent crime, improve community outreach, and even take down predators.

Josh Morgan of Morgan/Dorado Public Relations and programming director for the Sacramento Social Media Club presented a “101” on Facebook Privacy. He explained how Friends Lists on Facebook can be used to limit information connections can see on your profile. Josh, for example, uses a list called “Not People” for businesses he “friends” and excludes that list from seeing family photos and other personal information. More information about Facebook Privacy settings is available at Facebook’s Help Center and Josh's presentation is available on SlideShare.

Detective James Carden of the Fairfield Police Department introduced the “#1 Friend“ program which recommends that children, tweens and teens “friend” the Fairfield Police Department on MySpace and set them as their #1 Friend. Adding the Fairfield Police Department as #1 Friend lets visitors to the child's page know that parents are involved and monitoring their child's online activity and that this family has a direct link to the police department and will report any inappropriate or unwanted contact. Read more about the #1 Friend program on the Cops 2.0 blog site. Detective Carden also shared a “true crime” story about luring a predator to a fake MySpace account which resulted in an arrest.

Mike Belcher, Director of the University of the Pacific’s Public Safety Department, explained how his department uses social media tools, including Facebook and Twitter, to improve student safety and to enhance community outreach. Pacific is only one of two private universities in California with sworn police officers. Social networking and communication sites like Facebook, Twitter and MySpace are used to monitor student events, share information on crime prevention, and stop inaccurate rumors on campus by providing timely accurate information. Recently, the department began using Nixle, a free service that allows subscribers to receive trusted, up-to-the-minute neighborhood information from local police departments, city and municipal governments, and their local agencies through SMS, web, and email distribution.

Social Media Club brings together journalists, publishers, communications professionals, artists, amateur media creators, citizen journalists, teachers, students, tool makers, and other interested collaborators. The Sacramento chapter was founded in March of 2009 by local users of social media. Events are held on the Third Tuesday of each month. Social Media in the Classroom is the topic for the September 15 event hosted by The Urban Hive in Midtown Sacramento from 6:30-8:30 p.m.. The keynote speaker is Steve Hargadon, Elluminate's Social Learning Consultant, the director of the K12 Open Technologies Initiative at the Consortium for School Networking (CoSN), and the founder of the Classroom 2.0 social network. For information about the Sacramento Social Media Club, join their groups on Facebook or LinkedIn and follow them on Twitter.

About the author: Laura Good is a member of the all volunteer leadership team for Sacramento Social Media Club. Follow her on Twitter at @goodlaura.

Finding God on Facebook

2009-11-16T19:42:28Z

Some say God is everywhere but last month, we discovered that social media is everywhere too—even in our churches! On October 20, 2009, the Sacramento Social Media Club held a panel discussion on the use of social media by local churches. The event, “Pray for Social Media”, was hosted by The Sacramento Press, and was moderated by Jeff Marmins of Social Media Path and partnership director for the Sacramento Social Media Club. Panelists included Josh Trevino from the Parish Council of St. Anna Greek Orthodox Church in Roseville; Robert Mees, Director of Evangelism at Sierra Baptist Church in Pioneer in Amador County and CJ Alvarado, Director of Communications and Technology at Bayside Church in Granite Bay.

I was posting live tweets during the event, and was joined by several other tweeting guests in reaching over 50,000 followers on Twitter (Sacramento Social Media club uses the hashtag #smcsac to live tweet all of our events).

In what could have been subtitled “Finding God on Facebook,” panelists agreed that the most active use of social media in their churches is individual members connecting with each other on Facebook which allows them to share more about lives than they could from the pew. Members, they said, are using Facebook to build a stronger internal community.

While none of the churches represented reported having an official social media strategy yet, Bayside Church developed and implemented a campaign to introduce their staff of about 75 people to Web 2.0. Alvarado, their communications and technology director, is charged with the church’s presence online, which primarily centers on their website and “listening” to online dialogue to “improve the church experience.” Mees, from Sierra Baptist Church, said that “internal relationships are growing organically on Facebook”, and Trevino said that at St. Anna, "the church blog is the most effective social media tool being used."

Where the speakers differed most was on the issue of how to use social media for outreach and evangelism. Both Alvarado and Trevino said that face-to-face dialogue is essential. “The single best way to evangelize is through the example of a life lived,” said Trevino. Alvarado commented that there is not a big difference in how he approaches evangelism in person versus online--“It’s always permission based.” Mees articulated a vision for using social media to be present in more lives. “In a world where church members either have no significant relationships outside the church, or segregate their Christian and non-Christian friends,” he said, “all of their friends, churched and unchurched, wind up as their friends on Facebook, followers on Twitter, and contacts on LinkedIn.” All three panelists agreed that spiritual dialogue was important, but Mees was a strong proponent of using of social media to initiate that discussion. Mees said "social media is an effective tool in building relationships that enable spiritual discussions to take place both online and off."

Following the moderated panel discussion, the audience was invited to ask questions. Several wondered if any of the congregations have people tweeting in church. Alvarado answered that Bayside has experimented with tweeting and texting during conferences but not during church service. A question about how the churches monitor their congregation’s online activity led to a discussion about how church youth have embraced Web 2.0. Mees shared that the teens in his church bring their computers and use Google to check facts during youth bible study. The teens are also using Facebook groups to communicate events and to “go deeper” using the discussion features.

After the official program ended, many of the attendees stayed to engage the panelists in additional questions and discussions. There was a tremendous amount of passion around the topic of using social media to share the message of the churches. At my small church, Grace Fellowship Church of San Andreas, we recently created a Facebook Page. We are hoping this outreach tool helps us to better connect with our community. How is your church using social media?

Social Media Club brings together journalists, publishers, communications professionals, artists, amateur media creators, citizen journalists, teachers, students, tool makers, and other interested collaborators. The Sacramento chapter was founded in March of 2009 by local users of social media. Free events are held on the third Tuesday of each month. "Social Media for the Social Good" is the topic of the November 17 event hosted by Sacramento State College of Continuing Education from 6:30-8:30 p.m. Local non profits River City Food Bank, CARES and the Sacramento Hispanic Chamber of Commerce will share how they are using social media to educate, engage, and build lasting relationships with their communities. For information about the Sacramento Social Media Club, join their groups on Facebook and LinkedIn and follow them on Twitter.

About the author: Laura Good is a member of the all volunteer leadership team for Sacramento Social Media Club. Follow her on Twitter at @goodlaura. She is also director of programs and operations for SARTA.

Social Media for the Social Good—Non-profits Explore New Methods of Outreach

2009-11-20T04:17:59Z

Three local non-profit organizations were featured in a Sacramento Social Media Club panel on Tuesday evening hosted by the Sacramento State College of Continuing Education. The panel included Celia Cortez, Projects and Event Manager for the Sacramento Hispanic Chamber of Commerce; Jordan Blair, Board Member for River City Food Bank; and Jon Benorden, Program Coordinator for the Center for AIDS Research, Education and Service (CARES). Lesley Miller, Media Director for 3Fold Communication, also sat on the panel. Moderator Josh Morgan, principal at Morgan/Dorado and program director for the Sacramento Social Media Club, focused the discussion on how non-profits are using social media to educate, engage, and build lasting relationships with their communities.

Facebook was the unanimous point of entry into social media for all three organizations. Cortez said the Sacramento Hispanic Chamber selected Facebook because it was the most popular platform among their member organizations; Blair choose Facebook for River City Food Bank because it is the platform upon which he spends the most time. “Facebook provides an easy way for people to connect with causes and non-profits thanks to its one-click ‘become a fan’ feature, “commented Morgan. River City Food Bank, where many of their long-term contributors are past retirement age, is finding that Facebook helps them to engage with the next generation of donors. However some of their loyal supporters are stepping out into social media as well; an 85 year old volunteer joined Facebook just so he could “friend” the River city Food Bank. Benorden said that their “old school” supporters are beginning to mesh with the new people they’ve engaged through their group & page on Facebook but that CARES still has a long way to go.

Both the Sacramento Hispanic Chamber of Commerce and CARES are also using Twitter to promote their organizations and causes. Miller said 3Fold encourages their clients to cross post on multiple social media platforms to increase the traffic among all the sites. For example, use Twitter to remind people the organization is on Facebook or create an event on Yelp and ask people to write a review. I frequently use Twitter to drive traffic to SARTA.org’s website or LinkedIn group where more detailed membership and event information is available.

CARES created both a group page and a fan page for its campaign “Are You the Difference” which strives to eliminate new cases of HIV in the Sacramento region by 2015. Benorden plans to expand the campaign to include other platforms like Flickr and YouTube. On YouTube, CARES wants to personalize and promote their campaign by featuring user generated videos about how individuals can be or are the difference in eliminating new cases of HIV.

The biggest challenge for all of the organizations is finding the time to manage and maintain their social media accounts. Cortez shared that she uses cross posting tools to lessen the amount of time she spends managing each platform the Hispanic Chamber employs. Tweetdeck, Hootsuite and Seesmic were mentioned as free services for managing multiple accounts and platforms and Radian6 was recommended as a new professional service for this purpose. Benorden prefers to uniquely post to Facebook and Twitter to keep variety in the CARES messages, but he sticks to a common theme. Blair, who in addition to his responsibilities as a board member of the River City Food Bank works a full time job, schedules time on his weekly calendar to tend to his social media chores. When asked if a volunteer could handle the job, the general consensus among the panelists was that most volunteers and interns do not have enough depth or experience with the organization or its causes to determine social media platform content or to respond to questions and remarks received by followers and friends on the sites. For CARES, sensitivity to and experience with HIV/AIDS is a must for anyone representing the organization on its social media platforms.

The panel wrapped up with a discussion on event promotion using Facebook ads and other tools. All of the organizations are considering using Facebook ads and River City Food Bank has budgeted money for this purpose next year. Benorden pointed out that even if no one clicks through an “Are You the Difference” ad, if enough information is included about the campaign, there is value in people seeing the ad multiple times. Miller said 3Fold advises their clients to put nearly as much energy into post event promotion as they do pre event. Blair followed this advice after a recent River City Food Bank fundraiser, uploading event photos long into the night. The post event promotion is a valuable investment in the success of future events and helps those who attend feel more part of the organization—especially if they are featured in a photo!

After the panel ended, participants informally exchanged ideas on how they are using social media and also had a chance to meet the panelists and ask more questions. The event was live tweeted by volunteer Ira Cohen on behalf of @SMCSac using the hashtag #smcsac. The venue provided by Sacramento State College of Continuing Education is well equipped for meetings and seminars and the Senior Program Coordinator, Toni Ramirez shared that the college is considering offering courses on social media in the future.

Social Media Club, an international non-profit organization, brings together journalists, publishers, communications professionals, artists, amateur media creators, citizen journalists, teachers, students, tool makers, and other interested collaborators. The Sacramento chapter was founded in March of 2009 by local users of social media. Free events are normally held on the third Tuesday of each month, but in December, the group is planning a Holiday Party or “holitweetup” in partnership with SacTweetUp on December 10 at Hot Italian in midtown. In January, the normal schedule of monthly panels will resume. For information about the Sacramento Social Media Club and its events, join their groups on Facebook and LinkedIn and follow them on Twitter.

Photgraphs by Marie Young Photography. For more photos of this event visit her Facebook Page

Sacramento Social Media Club Leadership Team:

Julie Berge, Angela D'Arcy, Laura Good, Suzanne Hopkins, Ronnie Ledesma, Jeff Marmins, Josh Morgan